Dial Cares

Privacy Policy

Privacy Policy

Last Updated: 29 January 2026

This Privacy Policy describes how Repairmitra ("we", "our", "us") collects, uses, and protects information when you use the Repairmitra Partner / Technician App and related CRM services.

1. Who This App Is For

This app is intended only for registered technicians and service partners of Repairmitra. Access requires authorized login credentials.

2. Information We Collect

  • Name
  • Mobile number
  • Login credentials (for authentication)
  • Assigned jobs, job status, and service updates
  • Service-related images uploaded by technicians (if applicable)

3. Permissions Used by the App

  • Internet access – to connect with CRM
  • Camera – to capture service/job images
  • Storage access – to upload job-related images
  • Phone dialer – to contact customers directly
  • Notifications (if enabled in future) – for job updates

4. How We Use the Information

  • User authentication and secure login
  • Assigning and managing service jobs
  • Internal operational management
  • Service-related communication

5. Data Sharing and Third-Party Services

We do not sell, rent, or trade personal data. Data may be processed and stored on secure third-party hosting servers and database providers strictly for operational purposes. We do not share data with any third party for advertising or marketing.

6. Data Storage and Security

We implement reasonable technical and administrative safeguards to protect user data against unauthorized access, misuse, or disclosure.

7. Data Retention

Technician and job-related data is retained as long as necessary for operational, service history, and legal record-keeping purposes.

8. User Data Deletion Request

Technicians and partners can request deletion of their personal data by contacting us. Upon receiving a valid request, we will delete the data within a reasonable timeframe.

9. Advertisements and Payments

This app does not display advertisements and does not use Google Play Billing or process in-app purchases.

10. Children’s Privacy

This application is not intended for users under the age of 18.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be reflected on this page with a revised update date.

12. Contact Information

For any privacy-related questions or data deletion requests, contact us:
Email: support@dialcares.in

© 2026 Repairmitra. All rights reserved.

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